Laundry Services FAQ
Laundromats FAQ
Commercial Laundry FAQ
Click a link above to jump to the Frequently Asked Questions you’re interested in.
Laundry Services
How do I sign up for Pickup & Delivery?
How do I sign up for a Wash-Dry-Fold Service?
Just bring your items to any Wash World Laundry in Omaha and go to the counter. We’re open 7:30a-9:00p every day, and there’s always someone there to get you set up.
Who does my laundry?
Our trained staff processes your laundry in commercial-grade washers and dryers featuring our ozone water system. Your laundry is never combined with anyone else’s and gets the best care and treatment in Nebraska.
What basic laundry services do you provide?
For most people, Wash World Laundry offers Pickup & Delivery Laundry Services, plus Wash-Dry-Fold Laundry Services. That’s where you visit our laundromat and drop your laundry off. For businesses, we offer Commercial Laundry Services. Finally, we have pickup and delivery Student Laundry Plans for college and grad-school students.
What times do you pickup and deliver?
Our drivers are available Monday-Friday, 8:00a-2:00p.
When can I drop off my laundry for you to wash it?
You can drop your laundry off at any of our four Omaha locations during business hours. We’re open every day, 7:30a-9:00p. It’s almost always ready within two days.
For pickup and delivery, do I have to be home?
Nope. When you book a laundry service, just tell us where the laundry/dry cleaning will be. Most people set it near the front door but whatever works best for you, works best for us. Same goes for when we return everything.
What do I put my dirty laundry items in?
For your first time, a trash bag or any bag works. We’ll return all of your laundry/dry cleaning in some nice Wash World Laundry bags. We ask that you use those for future orders.
How much does a Pickup & Delivery Laundry Service cost?
The cost is $2.75/lb plus a $10 charge for a one-time, “as needed” laundry service. The cost is $2.50/lb with no extra charge for scheduled weekly/bi-weekly services.
What is your minimum order size?
For pickup and delivery, our minimum order charge is $40 for one-time orders.
For weekly/every-2-week customers, the minimum order is $32.
For wash-dry-fold drop-off laundry service, the minimum order is $25.
Ok, how much laundry do I have?
We get asked this all the time, but it really varies by the person. We use scales to weigh your laundry, so the best way to know for sure is to weigh it yourself at home. Most single customers give us 12-20 lbs. of laundry. Families will have more.
For Pickup & Delivery, does the pricing go up if I live further away?
Nope!
What is the turn-around time on laundry orders?
We’ll return your laundry in two business days. The only exception is in the case of extreme snow/icy weather, but even then we’re usually able to get all of the laundry returned on time.
Do you offer same-day turn around service?
For Pickup & Delivery Laundry Service orders, we do not. For a faster turnaround, you can use our Wash-Dry-Fold service.
For Pickup & Delivery, how do I pay?
When you place your first order with us, we’ll get a credit/debit card on file before we come pick up your items. Once we have the items, we weigh all of the laundry. We’ll also add on any dry cleaning or specialty items you have. We only charge your card for the exact amount of laundry and other items you provide.
Can I manage my Pickup & Delivery orders online?
Yep! You can schedule services and update preferences using our Book Now page. Create an account your first time, log in, and everything is right there. You can even add special instructions or notes on how you’d like your laundry done.
Do you provide dry cleaning services?
Yes. However, this will delay the turnaround time for your order.
What if there is a problem with my order?
Please call us immediately. Issues are rare, but our customer service is what sets us apart. We will do everything we can to quickly fix any problems.
Commercial Laundry Services
How are your Commercial Services different than standard Pickup & Delivery Services?
Commercial Laundry Services offer business owners more flexibility than what most households need. Whether you have uniforms, towels, tablecloths, linens, rugs/mats, or even just a lot of laundry, we work with local businesses to tailor our services to your demands. For specific requests/questions, please call us at (402) 346-0238.
How do I pay for Commercial Laundry Services?
We’ll get a credit/debit card on file and it will be charged after each order.
Is there a contract or longterm commitment?
Nope. Cancel any time you like by phone or email. There’s no cancellation fees.
Can you supply my business with towels, napkins, linens, etc.?
Yes! We supply and launder many items for local businesses. This type of setup is tailored to each business, so if you’re interested in exploring rentals as an option, please contact us online or give us a call.
Laundromats
Where are you located?
We have four Omaha laundromats. Click here for addresses and directions.
What are your laundromat hours?
7:30am - 9:00pm every day. We’re open on most holidays and snow days too, but if we are going to close, we’ll post it on our Facebook page.
How much will it cost me to do my laundry?
Our standard washers cost $3.00 and can fit two loads of laundry. Drying is $1.25 for every 16 minutes or $2.50 for 32 minutes. So depending on how much laundry you have, you could spend around $5 to wash and dry! Keep in mind that if you’re unsure about what size washers and dryers to use, our laundromat attendants are there to help.
How can I save money at Wash World Laundry?
View our current discounts and promotions. The free loyalty program is the best way to save, but there’s lots of other ways too.
How long will it take to clean my clothes?
Washers take about 25-30 minutes and dryers average 15-20 minutes. Using the right equipment, most people can get ALL of their laundry done in one hour!
Do I bring in quarters?
You can, but you don’t need to. We accept quarters, bills, and credit/debit cards. You can also pay (and save money) by using our free loyalty program.
Do I bring in detergent?
You can, but you don’t need to. We have vending machines that all of the laundry supplies (and snacks) you need to do your laundry. Also, our larger washers include detergent and softener in the price of every wash.
What makes your washers special?
Our washers are all high-efficiency, eco-friendly front-loading washers. Our washers are bigger, use less water, and are gentler on laundry than normal washers. Plus, our amazing, all-natural ozone water system kills 99.9% of bacteria. The ozone water system is included free with every wash.
Will there be someone working at the laundromat?
Yes! There’s always someone working at Wash World Laundry. They help answer any questions you have, and they keep the laundromat sparkling clean.
Will you wash my laundry for me?
Yes! With our Wash-Dry-Fold Service you can drop your laundry off, and we’ll have it ready for you to pick up within two days. Learn more.